At Ocala Dryer Vent, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that are collected and recorded by Ocala Dryer Vent and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Forms: If you contact us directly through a website form, we may receive your name, email address, phone number, physical address, and the contents of the message or attachments you send us.
- Phone Calls & Text Messages: When you call or text our local number at +1 (386) 361-7328, we collect your phone number and any information you provide during the conversation to schedule your service.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website.
- Understand and analyze how you use our website.
- Process service requests, schedule appointments, and dispatch our mobile service trucks.
- Communicate with you directly or through one of our partners for customer service, updates, and marketing.
- Send you text message alerts or phone call reminders regarding your appointment.
- Find and prevent fraudulent activities.
Log Files
Ocala Dryer Vent follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and tracking users’ movement on the website.
Cookies and Web Beacons
Like any other website, Ocala Dryer Vent uses “cookies”. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
CPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers (and general US consumers) have the right to:
- Request that a business disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
- Business Name: Ocala Dryer Vent
- Phone Contact: +1 (386) 361-7328
- Service Type: Mobile Only | Ocala, FL, and surrounding areas.